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vicidial: Sorry your phone login and password are not active in this System

Introduction:       When using VICIdial for managing calls in a call center, sometimes you might hit a snag. One common issue is seeing the...

Ajit Kumar 26 Feb, 2024

Solution for "Extension 's' Rejected Because Extension Not Found" in Asterisk

In the dynamic landscape of call centers and VoIP solutions, Vicidial stands as a robust platform, offering a seamless experience for ...

Ajit Kumar 28 Dec, 2023

Resolving extension not found in the context trunkinbound Error

Vicidial is a powerful open-source call center suite, widely used for inbound and outbound call management. However, users may...

Ajit Kumar 23 Dec, 2023

Assign Leads to Specific Agents in ViciDial: Owner Only Dialing

I n the fast-paced world of call centers, maximizing efficiency and ensuring lead ownership are crucial for success. ViciDial , a powe...

Ajit Kumar 19 Dec, 2023

How to add Audio Play button for recordings in vicidial user stats

Introduction:      In Vicidial you may notice the Play button or audio control button next to recordings location under modify lead page f...

Ajit Kumar 27 Oct, 2023

Resolving "You do not have permission to view this page" Error in Vicidial while modifying IP List

Introduction: If you're a Vicidial administrator, you may have encountered the error message " You do not have permission to view ...

Ajit Kumar 20 Oct, 2023

How to configure Vicidial Sticky Agent

Title : Vicidial Sticky Agent configuration       Vicidial is a powerful and feature-rich call center software used by businesses worldwide...

Ajit Kumar 2 Aug, 2023

asterisk variable manipulation and expression tutorial

In this Article i am going to explain th asterisk variable manipulation with examples,  Asterisk variable manipulation is a powerful to...

Ajit Kumar 31 Jul, 2023

centos - sshd failed to update logs in /var/log/secure

In this article i have provided the solution for sshd logs which are not updating or logging in /var/log/secure file. This is my perso...

Ajit Kumar 9 May, 2023

vicidial no one is in your session: 8600051

Step by step guide to solve the vicidial issue " No one is in your session: 8600051 ". while logging into vicidial agent port...

Ajit Kumar 20 Mar, 2023